Privacy Policy for GreatCopy

Effective Date: 29 JUN 2026

Welcome to GreatCopy!

By accessing our website at https://www.greatcopy.marketing, purchasing our services, or engaging with our content, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

These Terms apply to all visitors, users, clients, and anyone who accesses our services.

Our services are intended for individuals who are at least 18 years of age.

By using our website or purchasing our services, you represent that you are 18 years or older.

We do not knowingly collect information from or provide services to anyone under 18.

GreatCopy provides copywriting and content creation services, including but not limited to:

• Email newsletters and campaigns

• Social media content

• Website copy and landing pages

• Ad copy and sales pages

• Lead magnets and marketing materials

Specific deliverables, timelines, pricing, and terms for paid services are outlined in our separate Freelance Copywriting Agreement, which becomes binding upon signature and payment.

Payment Terms:

All payment terms are governed by our Freelance Copywriting Agreement.

For recurring services:

• Payment is due on the 1st of each month

• Work does not begin until payment is successfully processed

• Late payments may result in paused or terminated services

For one-time projects:

• Full payment is due upfront before work begins

Refund Policy:

Due to the nature of digital deliverables, refunds are generally not available once work has been delivered to you.

Once copy, content, or other deliverables are sent via email or made accessible to you, they cannot be "returned" or "undelivered."

If payment has been received but no deliverables have been sent, refunds may be considered on a case-by-case basis, minus any administrative fees as outlined in the Freelance Copywriting Agreement.

Proof of Delivery:

Delivery is considered complete when content is sent to you via email or made accessible through a file-sharing platform.

Email timestamps and delivery receipts constitute proof of delivery.

Chargebacks:

Filing a chargeback or payment dispute after receiving deliverables is considered a breach of contract.

If you dispute a charge after work has been delivered, you remain legally obligated to pay for services rendered.

We reserve the right to pursue payment through collections or legal action if necessary.

Ownership After Payment:

Upon receipt of full payment, all rights, title, and interest in the completed work product transfer to you as outlined in our Freelance Copywriting Agreement.

Permitted Use:

You may use the content we create for you to:

• Promote and operate your business

• Post on your website, social media, emails, and marketing materials

• Share internally with your team for business purposes

Prohibited Use:

You may NOT:

• Resell, redistribute, or sublicense our work as a standalone product

• Convert our copy into templates, courses, or resources to sell or give away to others

• Claim our work as your own original creation in a commercial context (e.g., selling it as a product)

• Share our work publicly in a way that allows others to use it for their own businesses

Our Portfolio Rights:

We reserve the right to use completed work in our portfolio, case studies, testimonials, and promotional materials unless you request confidentiality in writing.

Copyright on Free Content:

All free content provided on our website, in lead magnets, or through educational emails remains our intellectual property.

You may use it for your personal education and business application, but you may not redistribute, resell, or republish it without written permission.

No Guarantees:

While we provide professional copywriting services, we do NOT guarantee specific business results, including but not limited to:

• Increased sales, revenue, or bookings

• Specific return on investment (ROI)

• Client retention or conversion rates

• Social media engagement or follower growth

Your Responsibility:

The effectiveness of the copy we provide depends entirely on factors outside our control, including:

• HOW you use the copy

• WHERE and WHEN you publish or distribute it

• Your overall business strategy, pricing, and market conditions

• Your audience and industry

Educational Purpose:

Any advice, tips, strategies, or recommendations we provide are for educational and informational purposes only.

We are not providing legal, financial, medical, or professional advice unless explicitly stated otherwise.

You are responsible for evaluating whether our services are appropriate for your specific situation.

To the fullest extent permitted by law:

GreatCopy and its owner, Esther Phan, shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to:

• Lost profits or revenue

• Business interruption

• Loss of data or content

• Damages resulting from third-party platforms (email providers, social media, payment processors, etc.)

Our total liability under any circumstances shall not exceed the total amount you paid for the specific service or product giving rise to the claim.

We use third-party tools and platforms to deliver our services, including but not limited to:

• Systeme.io (email and opt-in forms)

• Tally.so (forms)

• ManyChat (Instagram/Facebook messaging)

• Stripe and PayPal (payment processing)

We are not responsible for:

• Outages, errors, or changes to third-party platforms

• Account suspensions or restrictions imposed by social media or email providers

• Loss of access due to platform policy changes

• Data breaches or security issues originating from third-party services

You acknowledge that these platforms operate independently and are subject to their own terms of service.

By using our website and services, you agree NOT to:

• Use our services for any illegal or unauthorized purpose

• Violate any laws in your jurisdiction

• Harass, abuse, or harm us or other users

• Attempt to hack, disrupt, or interfere with our website or services

• Copy, scrape, or reproduce our content without permission

We reserve the right to terminate your access to our services if you violate these terms.

Your Right to Cancel:

You may cancel ongoing services at any time by providing written notice as outlined in our Freelance Copywriting Agreement.

Cancellation does not entitle you to a refund for work already completed or delivered.

Our Right to Terminate:

We reserve the right to refuse service, terminate accounts, or cancel contracts at our discretion, including but not limited to situations involving:

• Non-payment or repeated late payments

• Violation of these Terms of Service

• Abusive, harassing, or threatening behavior

• Misuse of our intellectual property

If we terminate services due to your breach of these terms, you are not entitled to a refund.

We respect your privacy and will not share confidential business information you provide during the course of our work together.

However, we may share anonymized or generalized insights (without identifying you) for educational or marketing purposes.

If you require strict confidentiality or non-disclosure, please request a separate Non-Disclosure Agreement (NDA) before sharing sensitive information.

We reserve the right to update or modify these Terms of Service at any time.

When we make changes, we will:

• Update the "Effective Date" at the top of this page

• Post the revised Terms on our website

Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

We encourage you to review this page periodically.

These Terms of Service are governed by and construed in accordance with the laws of Canada and the province of Manitoba.

Any disputes arising from these Terms or our services shall be resolved through:

Step 1: Good Faith Negotiation We'll try to work it out like reasonable humans first.

Step 2: Mediation (if needed) If we can't resolve it directly, we agree to attempt mediation before pursuing legal action.

Step 3: Legal Action (last resort) Any legal proceedings shall take place in the courts of Manitoba, Canada.

You agree to submit to the jurisdiction of those courts.

If any provision of these Terms is found to be unenforceable or invalid by a court, that provision will be modified to the minimum extent necessary to make it enforceable, or removed entirely if necessary.

The remaining provisions will continue in full force and effect.

These Terms of Service, together with our Privacy Policy and any signed Freelance Copywriting Agreement, constitute the entire agreement between you and GreatCopy.

They supersede any prior agreements, communications, or understandings (written or oral) regarding your use of our services.

If you have questions about these Terms of Service, please contact us at:

GreatCopy

Email:
info@greatcopy.marketing

Website:
https://www.greatcopy.marketing

Mailing Address:
133 Richmond St W Ste 207 #170, Toronto, ON, M5H 2L3